Frequently Asked Questions
Everything you need to know about joining the collective.
How long does shipping take?
Standard domestic orders are processed within 2-3 business days and typically arrive within 5-7 business days. International shipping times vary by location, usually ranging from 10-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our returns portal to initiate a domestic exchange or refund.
How do I know which size to order?
Each product page features a detailed size guide with specific measurements. Our apparel generally follows a modern, streetwear-inspired fit; we recommend sizing up if you prefer an oversized look.
Are your products ethically manufactured?
Yes, RAISED BY SOCIETY is committed to ethical production. We partner with manufacturers who provide fair wages, safe working conditions, and prioritize sustainable fabric sourcing.
Can I change or cancel my order after it's placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat or email.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and flexible payment options via Klarna and Afterpay.